Full Management Service
Our Full Management Service is designed for landlords who want complete peace of mind. In addition to everything included in our Let Only Service, we take care of every aspect of the tenancy, from tenant communication and maintenance to inspections and compliance, allowing you to enjoy a truly hands-off investment.
What's Included
Dedicated Property Management
We act as the main point of contact for both landlord and tenant throughout the tenancy, ensuring any issues are dealt with quickly, professionally, and efficiently.
Tenant Support
We handle all day-to-day tenant enquiries, maintenance requests, tenancy queries, and emergency issues, providing prompt support while protecting your interests as a landlord.
Maintenance & Repairs
We arrange and oversee all necessary maintenance and repairs using trusted, qualified contractors. Where required, we obtain quotations and ensure all work is completed to a high standard.
Routine Property Inspections (if included)
Regular periodic inspections are carried out throughout the tenancy to monitor the property's condition, identify any maintenance concerns early, and provide you with written inspection reports.
Rent Collection & Arrears Management (if included)
We collect rental payments, monitor your rent account, chase late payments when necessary, and keep you informed of any arrears.
Detailed Inventory & Schedule of Condition (Additional charges apply)
A professionally prepared inventory and schedule of condition is completed before the tenancy begins, providing an accurate record of the property's contents and condition to help protect both landlord and tenant.
Utility & Council Tax Transfers
We arrange the transfer of electricity, gas, water, and council tax accounts into the appropriate names at the beginning and end of the tenancy.
End of Tenancy Management
We coordinate the entire check-out process, including:
- Conducting a detailed end-of-tenancy inspection.
- Comparing the property's condition against the original inventory.
- Negotiating any appropriate deposit deductions.
- Managing the return of the tenant's deposit in accordance with tenancy deposit regulations.
Proactive Tenant Renewal & Re-Letting
Before the tenancy comes to an end, we begin marketing the property and sourcing suitable new tenants to minimise void periods and maximise your rental income.
Legislation & Compliance Guidance
We help ensure your tenancy remains compliant with current legislation by keeping track of key requirements and advising you when certificates, inspections, or legal documents need renewing.
Landlord Updates & Communication
You'll receive regular updates on your property, including maintenance, inspections, tenancy matters, and any issues requiring your attention, ensuring you're always informed without needing to manage the day-to-day running yourself.
Let Only Service
Our Let Only Service is ideal for landlords who wish to manage their property themselves but require professional assistance in securing reliable tenants and ensuring the tenancy is set up correctly. We take care of the entire letting process, from marketing your property to handing over the keys.
What's Included
Professional Property Marketing
Your property will be professionally marketed to maximise exposure, including advertising on our website and leading UK property portals. We also promote available properties through our extensive applicant database, email marketing, SMS alerts, and social media where appropriate, helping to secure quality tenants as quickly as possible.
Accompanied Property Viewings
We conduct accompanied viewings whenever possible, highlighting the property's features, answering prospective tenants' questions, and providing valuable feedback following each viewing.
Comprehensive Tenant Referencing
All prospective tenants undergo thorough referencing, including identity verification, Right to Rent checks, employment and income verification, previous landlord references where applicable, and credit checks, helping you select suitable and reliable tenants.
Expert Advice & Property Preparation
We provide professional guidance on presenting your property, recommended furnishings, health and safety requirements, legal obligations, and maintenance improvements to help attract quality tenants and ensure compliance with current legislation.
Preparation of Tenancy Agreement
We prepare a professionally drafted Assured Shorthold Tenancy (AST) Agreement, ensuring all terms are clear, legally compliant, and protect the interests of both landlord and tenant.
Initial Rent & Deposit Collection
We collect the first month's rent and tenancy deposit before the tenancy begins, ensuring funds are received and cleared prior to the tenant moving into the property.
Standing Order Setup
We assist tenants in setting up a standing order for future rental payments, helping to ensure rent is paid on time throughout the tenancy.
Move-In Coordination
We coordinate the tenancy start date, arrange key collection or handover, and ensure all necessary documentation is completed before the tenant moves into the property.
Landlord Compliance Guidance
We advise landlords on key legal requirements, including gas safety, electrical safety, Energy Performance Certificates (EPCs), smoke and carbon monoxide alarms, and other statutory obligations before the tenancy commences.
Ongoing Support Until Move-In
From accepting an offer through to the tenant moving into the property, we manage the process efficiently, keeping both landlord and tenant informed every step of the way.
